Company Policies

Delivery Policy

  1. Fizzano Bros. is not responsible for damage when asked to drive beyond curb line.
  2. Towing and/or damage to truck will be at customers expense when caused by customer’s request to maneuver truck in precarious position.
  3. No claims for shortage, returns and/ or breakage will be allowed if not noted on Fizzano Bros. copy of the delivery ticket.
  4. For safety reasons, cubes of block should not be stacked on top of one another. We will not be responsible for injuries resulting from stacking cubes in this manner.
  5. Arbitration-At the sole election of Fizzano Bros. Concrete Products, Inc., all claims, disputes or controversies arising out of or relating to this contract or breach thereof shall be decided by arbitration in accordance with the Construction Industry Rules of American Arbitration Association in Philadelphia, Pennsylvania.

Return Policy

  1. Returns only accepted within 7 days of original purchase.
  2. Returns only accepted with Fizzano Bros. receipt.
  3. All materials returned in GOOD condition are subject to a restocking fee of 20%.
  4. All materials returned in POOR condition are subject to a restocking fee of 20%, PLUS an additional 25% seconds charge. Fizzano Bros. RESERVES THE RIGHT TO REFUSE CREDIT ON ALL MATERIAL RETURNED IN POOR CONDITION.
  5. When possible credit will be given in same manner of payment. Fizzano Bros. reserves the right to credit large cash sales via mailed check.
  6. Returns of patterned walls and pavers are limited to full layers.
  7. Fizzano Bros. does not accept returns of liquid products, bagged material or veneer stone.